Support
Get help with Fishora
Find help with Fishora, identify fish from a photo, purchases when offered, and app settings.
Getting started
To identify fish from a photo, begin with full-body fish photos, fins, markings, size, and location context. Review the result against body shape, fin placement, pattern, color, water type, and region before acting on it.
- Install the latest app version.
- Check your connection for online features.
- Restart the app if a screen does not refresh.
Purchases and subscriptions
If Fishora offers a purchase, trial, or subscription, billing and refunds are managed by the store account used to complete it.
- Use Restore Purchases after reinstalling.
- Use your store account for billing changes.
- Contact support if access does not refresh.
Contact support
Include your device model, app version, country, and the exact screen where the issue happened.
- Screenshots help support reproduce visual issues.
- Do not send payment card details.
- Mention whether the issue is on iOS or Android.